Euro Cars are committed to protecting and respecting your privacy.
This Policy sets out the basis for processing any personal data we collect from you or that you provide. Please read the following carefully to understand our views and practices regarding your data and how we will treat it.
For the Data Protection Act 1998 (the “Act”), the data controller…
Euro Cars London
- INFORMATION WE MAY COLLECT FROM YOU
We may collect and process the following data about you:
Information that you provide to us on the telephone, on our website
Euro Chauffeurs London or via email or other correspondence. It also includes any information that may be provided if we introduce a mobile app service for our clients. This includes information provided at the time of making bookings for our services or any other reason if you need to make a complaint or report a problem with our site or about any dealings with us.
If you contact us, we may keep a record of that correspondence. If you contact us by telephone, your call may be recorded to help improve our service and for the safety of Opera.
We may also ask you to complete surveys we use for research purposes, although you do not have to respond to them.
Details of transactions you carry out through our site or our app or over the telephone or by email, and of the fulfilment of your bookings.
Details of your visits to our site, our app, and the resources you access.
IP ADDRESSES AND DEVICE INFORMATION
Euro Cars London may use these cookies to deliver advertising relevant to your interests. These cookies can remember that your device has visited a website. This information may be shared with organisations outside Euro Cars London, such as advertising networks, to deliver our advertising and help measure an advertising campaign's effectiveness.
2.1 We may collect information about your computer, including, where available, your IP address, operating system and browser type, for system administration and to report aggregate information. This is statistical data about our users’ browsing actions and patterns and does not identify you as an individual.
2.2 We may collect information about your mobile telephone or handheld device (“Device”) or any computer you may use to download or stream a copy of our app onto your Device, including, where available, the Device’s or Computer’s unique Device identifiers, operating system, browser type and mobile network information as well as the Device’s telephone number, for system administration.
2.3 When you use one of our location-enabled services, we may collect and process information about your location. Our future services may require your data for this feature to work. If you wish to use a particular feature, you will be asked to consent to use your data. Your consent can be withdrawn anytime by switching off location-based services on your Device.
WHERE DO WE STORE YOUR DATA
4.2 All information you provide to us is stored on our secure servers. Any payment transactions will be encrypted. About any future App service where we offer you (or where you have chosen) a password which enables you to access certain parts of our site, you are responsible for keeping this password confidential. We ask you not to share the password with anyone.
4.3 Unfortunately, the transmission of information via the Internet is not completely secure. Although we will do our best to protect your data, we cannot guarantee the security of your data transmitted to our site or app; any transmission is at your own risk. Once we have received your information, we will use strict procedures and security features to prevent unauthorised access.
USES MADE OF THE INFORMATION
5.1 We use information held about you in the following ways:
To carry out our obligations arising from any bookings that you have made with us
To share such information with third-party fulfilment companies to fulfil a booking requested by you that we are not carrying out;
To ensure that content from our site and our app is presented most effectively for you and your computer;
To provide you with information, products or services that you request from us or which we feel may interest you, where (if required to do so) you have consented to be contacted for such purposes;
To allow you to participate in interactive features of our service when you choose to do so; and
To notify you about changes to our service.
5.2 We may also use your data to provide you with information about goods and services that may interest you, and we may contact you about these by post, email or telephone.
5.3 If you are an existing customer of ours, we will only contact you by electronic means (e-mail or SMS) with information about goods and services similar to those we have previously supplied to you.
5.4 If you are a new customer, we will contact you electronically only if you have consented to this.
5.5 If you want us to refrain from using your data this way, please let us know by ticking the relevant box on the form on which we collect your data when making a booking or quotation request.
DISCLOSURE OF YOUR INFORMATION
6.1 We may disclose your personal information to any member of our group, which means our subsidiaries, our ultimate holding company and its subsidiaries, as defined in section 1159 of the UK Companies Act 2006.
6.2 We may disclose your personal information to third parties:
7.1 You have the right to ask us not to process your data for marketing purposes. We will usually inform you (before collecting your data) if we intend to use your data for such purposes or if we intend to disclose your information to any third party for such purposes.
7.2 You can exercise your right to prevent such processing by ticking certain boxes on the forms we use to collect your data. You can also exercise the right anytime by contacting us at www.Euro Chauffeurs London Our site may, from time to time, contain links to and from the websites of our partner networks and affiliates. If you follow a link to any of these websites, please note that they have their privacy policies and that we do not accept any responsibility or liability for these policies. Please check these policies before you submit any personal data to these websites.
ACCESS TO INFORMATION
The Act gives you the right to access information held about you. The Act can exercise your right to access. Any access request may be subject to a fee of £25 to meet our costs in providing details of the information we hold about you.
Euro Car Ltd
Or via email: info@Euro Chauffeurs London
if we sell or buy any business or assets, in which case we may disclose your data to the prospective seller or buyer of such business or assets;
if Euro cars or substantially all of its assets are acquired by a third party, in which case personal data held by it about its customers will be one of the transferred assets; or
if we are under a duty to disclose or share your data to comply with any legal obligation, to enforce or apply our terms and conditions of supply and any other agreements, or to protect the rights, property, or safety of Euro cars London, our customers, or others. This includes exchanging information for fraud protection and credit risk reduction with other companies and organisations.
What are cookies?
Cookies are tiny files downloaded to your device when you visit a website. These cookies are recognised by the originating website on each visit after that or by another website that recognises the cookie. Cookies are helpful in many ways – they remember your preferences, let you navigate between pages efficiently, and ensure that any adverts you see online are relevant to you and your interests. They also allow a website to recognise which device you are using and continually improve your website experience. Cookies play an essential role. Without them, using the web would be a much more frustrating experience. It is important to note that none of our cookies contains your personally identifiable information.
This page describes what information cookies gather, how we use that data and why we sometimes need to store these cookies. We will also share how you can prevent these cookies from being stored; however, this may downgrade or ‘break’ certain elements of the website functionality.
For more general information, see the ICO article on cookies https://ico.org.uk/for-the-public/online/cookies/
To remember information about you, so you don’t have to keep giving it to us.
To remember your preferences, even on different devices (e.g. desktop computer, tablet and smartphone)
Help us understand how people are using our website, so we can make your experience better.
To find out if our emails have been read and if you find them useful.
To remind you of some Euro cars London products you have looked at previously. In case it is still of interest to you.
What type of cookies do we use?
There are four categories of cookies: Strictly Necessary, Performance, Functionality, and Targeting. Euro Cars London uses all four types of cookies. Find out more about each cookie category below.
- Strictly Necessary Cookies. These cookies are essential: they enable you to move around the website and use its features, such as our favourites and shopping basket tools.
- Performance Cookies. These cookies collect information about how you have used the website; we use this information to improve the website experience for our visitors continually.
- Functionality Cookies. These cookies allow us to show the website in the language you’ve previously used as a preference.
How long will cookies stay on my device?
The time a cookie stays on your computer or mobile device depends on whether it is a ‘persistent’ or ‘session’ cookie. Session cookies will only stay on your device until you stop browsing a website. Persistent cookies remain on your computer or mobile device until they expire or are deleted.
First and Third-party cookies
First-party cookies belong to Euro Cars London, and third-party cookies are cookies that another party places on your device through our website. Third-party cookies may be placed on your device by someone providing a service, for example, to help us understand how our website is being used. Third-party cookies may also be placed on your device so that we can use them to advertise our products and services to you elsewhere on the Internet.
This site uses Google Analytics, one of the most widespread and trusted analytics solutions on the web, to help us to understand how you use the site and how we can improve your experience. These cookies may track how long you spend on the site and the pages you visit so we can continue producing engaging content.
See the official Google Analytics page for more information on Google Analytics cookies.
From time to time, we test new features and make subtle changes to how the site is delivered. When we are still trying new features, these cookies may be used to ensure that you receive a consistent experience whilst on the site whilst ensuring we understand which optimisations our users appreciate the most.
As we sell products, we need to understand statistics about how many of the visitors to our site make a purchase and as such, this is the kind of data that these cookies will track. This is important to you as it means we can accurately make business predictions to monitor our advertising and product costs to ensure the best possible price.
We use a cookie to remind you of products you showed interest in once you leave the Euro Cars London website. This enables us to show relevant adverts to you on other websites.
Several partners advertise on our behalf, and affiliate tracking cookies allow us to see if our customers have come to the site through one of our partner sites so that we can credit them appropriately and, where applicable, allow our affiliate partners to provide any bonus that they may provide you for making a purchase.
We also use social media buttons and/or plugins on this site that allow you to connect with your social network in various ways. For these to work, the following social media sites, including; Facebook, Instagram, Twitter, Pinterest, and YouTube, will set cookies through our site, which may be used to enhance your profile on their site or contribute to the data they hold for various purposes outlined in their respective privacy policies.
You can prevent the setting of cookies by Euro Cars London by using our cookie management tool when you first visit our website or by clicking the button below…
There are also several ways you can manage cookies using your web browser.
Delete all cookies.
Block all cookies.
Allow all cookies.
Block third-party cookies.
Clear all cookies when you close the browser.
Open a ‘private browsing’ / ‘incognito’ session, which allows you to browse the internet without storing local data.
Install add-ons and plug-ins to extend browser functionality.
For more details on managing cookies on various web browsers, see About Cookies.
Hopefully, that has clarified things for you. As was previously mentioned, if there is something you aren’t sure you need, it’s usually safer to leave cookies enabled in case it does interact with one of the features you use on our site.
However, if you are still looking for more information, then you can contact us through one of the following contact methods: